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Get in touchGolden goal! A new digital experience for football fans
Challenge
Improve the experience of Swedish fans following national and international football on TV4’s dedicated service – Fotbollskanalen.se.
Solution
A new responsive website and app enables fans to personalise content to follow and keep up with their favourite teams and competitions.
About the client
TV4 is Sweden’s largest TV company with a 21% viewer share of 15 -64 years old. TV4play, the company’s digital offering, has around 2.5 million registered users.
Awards
Pearl Awards 2015 Gold medals: Best Use of Mobile and Responsive Design, Travel/Sport/Leisure
406K
iOS app installations157K
Unique Android usersThe challenge
Since it was launched by TV4 in 2006, Footballskanalen.se has been extremely popular with fans. However, over the years the service hadn’t kept up with technological advancements and changes in user behaviour. Although it still had relevant content, such as news, videos, blogs and live streaming of games, it wasn’t meeting the expectations of fans anymore. We were asked to help TV4 bring the service up to date and improve the experience of fans, three months before the World Cup started.
The solution
New Android and IOS apps were launched and the website was redesigned and built to accommodate a new content structure and improved services for fans. Fans can now personalise the content on Footballskanalen.se, making it much easier to follow their favourite teams, players and competitions. The transition between app and website is now completely seamless, with many of the services available in each digital channel. With the transition in place the solution was rolled out in time for the World Cup.
Fotball experience 2.0
Fans now have a responsive website and app, where they can keep up with their favourite teams and competitions.
How we did it
With such a short time frame we assembled a team of Daresayers and representatives from Footballskanalen that could take decisions and act quickly. First off we met fans, listened to their viewpoint and mapped how this could be interpreted into a digital service. We then compared this to the content available to TV4 and the business strategy of the company before designing a viable concept. Next, we built a series of prototypes that went through iterative testing until we got a big thumbs up from fans. After three months the new service was launched.
“It was important for us to work with someone who had a general understanding of sport and how an editorial business should be presented on a site. Daresay accomplished this in an outstanding way!”
Mika Packalén Product Owner, TV4 Fotbollskanalen.se
Talk to us!
Are your fans fans of your digital offering? If not, let’s tackle the challenge together.