1 hour ONLINE service design crash course

We’ve squeezed as much of our ordinary 1 day service design course as possible into a one hour webinar. If you’re curious about service design or are looking to get buy-in for service design at your organization, this is a great place to start.

In this webinar – which you can watch whenever it suits you – you will learn the basics of service design, get an understanding of why it’s important to apply service methodologies to a business, and get some tips and tricks on how to generate customer-centric ideas. We also look into the value service design can deliver to an organization, helping you to outperform competitors and complete successful and cost-effective projects.